Support & FAQ
    This is the Sonisto FAQ as of june 16th 2021

    Check out our FAQ list and find the answer to your question. Otherwise you are very welcome to contact us via the options below.

    How does it work?
    Watch this short walkthrough video, where Stefan explains the basics
    Do i need an account to get plugins on SONISTO
    Yes. This is how the system knows your SONISTO plugin library - also when you migrate to a new system.
    How do I install plugins in SONISTO?
    In order to install plugins in Sonisto, you need to download and install the Sonisto desktop app. Here you can handle all your plugin installations in the MY LIBRARY section.
    There are two types of products in MY LIBRARY?
    Yes - installations in both categories are quite easy and straight-forward:

    Products on the SONISTO INSTALLERS list can be installed with either the INSTALL ALL button or by selecting the product on the list and then the INSTALL button on the right side.

    Products on the VENDOR INSTALLERS list can be installed by selecting the product on the list and then the INSTALL button on the right side and running the installation process. See INSTALLATION INFO on the product’s library page for information regarding activation.
    Do I need the SONISTO desktop app to install my plugins?
    But once you get the hang of it, it will be a huge time saver.
    How do I choose the right plugin formats?
    We have done (most of) the hard work for you. When you install the SONISTO desktop app, you’ll be prompted to choose your DAW from a dropdown menu - and from that, SONISTO will know which plugin formats to install.
    If you’re using more than one DAW on your computer, just add another.
    If you want to customize your settings, you can simply select/unselect different plugin formats below the DAWs you have chosen.
    You can always go back and change your settings in the SONISTO desktop app under “Settings” -> “DAW Settings”.
    As of now, SONISTO doesn’t save the DAWs you have chosen, BUT the plugin formats are being saved.
    It is only possible to choose location of VST2 folder?
    That’s because the location of VST3, AU and AAX are fixed and can not be changed.
    Do you support 32 bit plugins?
    How do I choose the location of my 64 bit VST2 folder?
    If you are using VST2s, most DAWs will find your VST2 plugins in these standard locations.

    VST2 plugins: C:\Program Files\VSTPlugins

    Machintosh HD:/Library/Audio/Plug-Ins/VST/ /VST2 .vst file extension)
    Is SONISTO really free?
    Yes. Sonisto is completely free and always will be, and we have a lot of awesome high quality plugins that are also completely free.

    We also have plugins that cost money - and at some point we might implement some really cool extra features that may require a premium account.
    What do the colour markers next to the plugins in MY LIBRARY mean?
    Green: Installed
    Yellow: Update available. To update, go to MY LIBRARY and select the UPDATE button on the product or the UPDATE ALL button at the bottom of the product list.
    Red: Not installed
    Can I choose different locations for different sample libraries?
    As of now it’s only possible to choose one single default location for all your Sonisto-owned sample libraries.
    How come there's no shopping cart in your store?
    For now, you can only purchase one item at a time. We're working hard on it and will be adding a shopping cart very soon. If you sign up for our newsletter, you'll be the first to know when it's ready.
    Do you support Linux?
    No. Even though Sonisto is built in Linux, it’s for Mac and Windows users only. Sorry, Linux users...
    I didn’t find an answer to my question. What’s next?
    You can reach us using the contact email or button to the left of this FAQ